You can reset your details using our online form. If you’ve forgotten your password, you can reset it online using your NS&I number and surname. We have dedicated page with advice and tips that should help you through the extra steps involved with two-factor authentication. But, for 2FA to work, it's important that the phone number you have registered with us is up to date.

You're in safe hands

How to open new accounts and set yourself up. Our online forms are currently unavailable You could win big tax-free prizes in our monthly draw. Making your NS&I account safer every day. Our online forms are currently unavailable Thank you for your patience. Update your prize options without creating an account

• You can reset your details using our online form.
• If you’ve forgotten your password, you can reset it online using your NS&I number and surname.
• The first time we send you a one-time passcode, we’ll also ask you to set up a 6-digit PIN as an extra piece of security.
• When you receive your passcode, simply enter it on screen and your browser or device will then be marked as ‘trusted’ by us.
• You could win big tax-free prizes in our monthly draw.
• When you log in to your online account, we’ll mark the device and browser you’re using as ‘trusted’.
• This extra layer of security keeps your account even safer from fraud.

Jak v zimě ochránit chatu před myšími útoky. Stačí miska s octem

Two-factor authentication is time sensitive. If you can, try to use a mobile phone, computer or tablet that allows you to update your browser to the latest version. The device you use and the settings on your device can affect how easy it is for you to log in with two-factor authentication. This means we’ll need to send you a one-time passcode every time you log in. If you use private browsing, we won’t be able to mark your device as ‘trusted’ on our system.

FOTBAL ONLINE: Bohemians vstřelili první gól, kvůli ofsajdu nebyl uznán Shrnutí

If you’re using a mobile phone or tablet to log in to your account, we suggest checking a few other settings as well. Work devices often have additional security settings that are managed by your IT department and could prevent you from accessing your account online. Think about the device you’re using and device settings, including checking the correct time and date are showing. Registering for our online banking service is probably the most convenient to manage your NS&I accounts. Find out more about our online and phone service This means you can still receive a one-time passcode if you change one of your numbers.

• If you, or someone whose account you look after, need extra support we're here to help
• Let’s explore our top tips for a seamless experience when logging in to your account.
• You’ll need your phone to hand as you’ll receive an automated call.
• How to open new accounts and set yourself up.
• If you’re already registered for our online banking service, you'll need to log in to change how you receive prizes.
• If two people in your household are using the same device to log in to their individual NS&I accounts , this can cause issues.

Not registered yet?

We recommend using Google Chrome version 60 or later on Windows, Android, macOS and iOS to log in to your account. Don’t use private browsing (incognito mode), so we can recognise your device as ‘trusted’ in the future. Let’s explore our top tips for a seamless experience when logging in to your account. Check prizes for the whole family using just your voice. If you need to get in touch about your account, please call us. Our web chat service can only answer general queries. Our felicebet online service is currently unavailable Thank you for your patience. We can pay prizes directly to your bank account or reinvest your prize money into more Bonds - you just let us know the option you prefer. You’ll need your phone to hand as you’ll receive an automated call.